Privacy Policy

1. Information We Collect

When you use Appointask, we collect information you provide directly, including your name, email address, phone number, and payment information when you book services.

We also automatically collect usage data including your IP address, browser type, device information, pages visited, and interactions with the platform. We use cookies and similar technologies to maintain your session and preferences.

2. How We Use Your Information

• To provide and maintain the Appointask marketplace
• To process bookings and payments between customers and service providers
• To send booking confirmations, reminders, and service updates
• To improve our platform and develop new features
• To detect and prevent fraud or unauthorized access
• To comply with legal obligations

3. Information Sharing

We share your information with service providers you book with (name, contact details, booking information). We do not sell your personal information to third parties.

We may share data with payment processors (Stripe), analytics providers, and infrastructure providers necessary to operate the platform. All third-party processors are bound by data processing agreements.

4. Data Retention

We retain your account data for as long as your account is active. Booking records are retained for 7 years for legal and accounting purposes. You can request deletion of your account and personal data at any time by contacting us.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a machine-readable format)
• Withdraw consent where processing is based on consent

6. Cookies

We use essential cookies to maintain your session and authentication state. We use analytics cookies to understand how the platform is used. You can control cookie preferences through your browser settings.

7. Security

We implement industry-standard security measures including HTTPS encryption, secure token-based authentication, rate limiting, and regular security audits. However, no method of transmission over the Internet is 100% secure.

8. International Transfers

Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

9. Children

Appointask is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.

10. Contact

For privacy-related inquiries or to exercise your data rights, contact us at privacy@appointask.com.